As someone in the comment section of this video said. It's not that they don't get it, they just don't care.
I kept saying this time and again on LL and people had their pitchforks at me.
Everything Bethesda does, if it was done in a different industry, they would have filed bankruptcy. They would have gotten the biggest backlash ever. But the very reason they get away with ignoring their fans and laughing about it behind the scenes is the simple fact that their cult praises them and nothing they do is wrong. Eventually that is going to wear off at some point. In the meant time, they are fucking morons and deserve to be trolled.